Long Island Computer Repair

631.805.3409  

Long Island Computer Repair

Why LI PC?

All PC repair services are backed by our guarantee. No fix, No pay!

Easy to Work With Policy

Though we strive for computer service excellence, our top priority is to be reliable, trustworthy and easy to work with for the lifetime of your business. Of course we can't achieve that goal if we bicker over questionable charges, nickel and dime you every time you call, belittle your employees with "Geek Speak," arrive late, or let things fall through the cracks. So we don't treat you that way. Period. We treat you the way we would like to be treated. We call it our "Easy to Work With" Policy. This policy includes the nine important points listed below:

Lifetime Client Focus: We focus on the long term relationship between your company and ours. We want to be the computer service company you choose for the lifetime of your business. We take this goal seriously and don't take this relationship for granted.
Satisfaction Guarantee: Your satisfaction and the delivery of excellent computer service is our #1 priority. If at anytime you are not satisfied with the computer repair or upgrade service you have received please let us know and we will do everything in our power to make it right for you. Guaranteed.
Exceptionally Approachable: We want to make it as easy as possible for you to not only request service but to give feedback on your computer service as well. Please call us anytime with questions or concerns. We are ready to take care of your needs with care and concern for you and your business. It is our value to be exceptionally approachable.
Follow-up Focused: We know how easy it is for things to fall through the cracks and how that damages the trust that you have in a computer service provider, so it is our goal to make sure that all requests and scheduling have thorough follow-up. Though we have systems and checklists to keep up with this goal, on occasion something may not get followed up with to your satisfaction, which is why we offer a satisfaction guarantee.
We Don't "Speak Geek" Our value is to provide you with the information necessary to help you make informed decisions about your office's network strategy by educating and communicating with you in the language you speak. Plain English.
Professional Courtesies: Being on time, saying "please" and "thank you," not interrupting, and dressing professionally are just some of the professional courtesies you can expect from the Long Island Computer Repair team.
No Network Secrets Purposefully or carelessly, many computer repair service providers and technicians keep information about your network support, software licenses, passwords and network configurations locked away in their brains. At Long Island Computer Repair all of this information is documented and accessible to you privately and securely at any time you request it. We also configure your network to Microsoft's standards, not our own secret one, so that any trained and certified Microsoft IT Professional can manage your network if you decide it is time to change support providers. Not having secrets means you can trust that we have your best interest in mind, not our job security.
We Don't Resell Products: You can trust that our recommendations have your business' best interest in mind. We do that by not reselling hardware or software. That's right, we make no money, nada, zero, zip on the hardware and software we recommend. We do this because we don't want there to be any question as to why we are recommending something for your office other than it is the right technology that meets your business goals.

Looking for a Computer Service Company that is Easy To Work With?

If you are looking for this kind of company to take care of your small business, please contact us today. A Support Professional would be happy to chat with you about how we can help you achieve your business goals.

 

Real Testimonials

excellent work... Sam went above and beyond to fix me up and get me back to work. fast, prompt and they do what they promise they will do!


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WHY LI PC?

Skilled, professional, customer support
FREE over the phone estimates
Fast, affordable computer repair and service
We repair all brand names of PC's
Highly trained computer technicians

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Support Center

Long Island Computer Repair Tech Support | Available when you need us
  • Tel: 631.805.3409
  • Tel: 516.828.1FIX (349)
  • Email: info@lipcrepair.com
  • Website:www.lipcrepair.com
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